privacy policy

Privacy and Data Protection Policy | HOTEL INGLATERRA ESTORIL

Welcome and thanks for your interest in HOTEL INGLATERRA ESTORIL ("we"), our website at http://www.city-stays.pt (the "Site"), and all related websites, downloadable software, mobile applications (including tablet applications) and other services provided by us and which display a link to this Privacy Policy and all other communications with individuals by written or verbal means such as email or telephone along with the Site, our "Service").

This Policy describes the information we collect in or through the Service, how we use and disclose such information, and the measures we take to protect such information. By visiting the Site or by purchasing or using the Service, you accept the privacy practices described in this Policy.

This Policy is incorporated and is subject to the HOTEL INGLATERRA ESTORIL Terms of Use

1. Definitions:

"Customer" means a customer of HOTEL INGLATERRA ESTORIL.

"Customer Data" means personal data, reports, addresses, and other files, folders, or documents in electronic form that a Service User stores on the Service.

"Personal Data" means any information relating to an identified or identifiable natural person.

"Public Area" means the area of the Site that can be accessed by both Users and Visitors without the need to log in.

"Restricted Area" means the area of the Site that can be accessed only by Users and where access requires login.

"User" means an employee, agent or representative of a Customer, who primarily uses the restricted areas of the Site in order to access the Service in that capacity.

"Visitor" means an individual who is not a User, who uses the public area but does not have access to the restricted areas of the Site or Service.

2. The information we collect on the service:

we collect different types of information from or through the Service. The legal basis for processing personal data of HOTEL INGLATERRA ESTORIL is primarily that the processing is necessary to provide the Service in accordance with the HOTEL INGLATERRA ESTORIL Terms of Service and that processing is performed in the legitimate interests of HOTEL INGLATERRA ESTORIL, which are explained in the "How We Use the Information We Collect" section of this Policy. We may also process data with your consent, requesting it as appropriate.

2.1 Information provided by the user

When you use the Service, as a User or Visitor, you may provide and "we" may collect Personal Data. Examples of Personal Data include name, email, address, mobile phone number and credit card or other billing information. Personal Data also includes other information, such as geographic area or preferences, when that information is linked to information that identifies a specific individual. You are providing Personal Data in various ways in the Service. For example, when you register for an account, you use the Service, publish customer data, interact with other users of the Service through communication or messaging features, or send customer service-related requests.

2.2 Information Collected by Clients

A customer or user can store or upload to the customer's service data. HOTEL INGLATERRA ESTORIL has no direct relationship with the individuals whose Personal Data is hosted as part of the Customer Data. Each Customer is responsible for providing notice to its customers and third parties about the purpose for which Customer collects its Personal Data and how such Personal Data is processed in or through the Service as part of Customer Data.

2.3 Automatic collection information

When a user or visitor uses the service, we may automatically record certain user or visitor device information using various types of technology, including cookies, clear gifs, or web beacons. This "automatically collected" information may include IP address or other address or device ID, Web browser and / or device type, Web pages, or websites visited immediately before or shortly after the use of the Service, pages or other content with which the User or Visitor views or interacts with the Service and dates and times of the visit, access or use of the Service. We can also use these technologies to collect information about the interaction of a visitor or user with email messages, such as whether the visitor or user opens, clicks, or forwards a message. This information is collected from all users and visitors.

2.4 Integrated Services

You may have the option to access or register for the Service through the use of your username and passwords for certain services provided by third parties (each an "Integrated Service") or otherwise have the option to authorize an Integrated Service to provide Personal Data. Data or other information for us. By authorizing us to connect with an Integrated Service, you authorize us to access and store your name, email address (es), date of birth, gender, current city, profile image URL, and other information that the Integrated Service make available to us and use and disclose it in accordance with this Policy. You should check your privacy settings on each Integrated Service to understand the information that the Integrated Service makes available to us and make the appropriate changes. Please review the terms of use and privacy policies of each Integrated Service carefully before using your services and connecting to our Service.

2.5 Information from Other Sources

We may obtain information, including personal data, from third parties and other sources other than the service, such as our partners, advertisers, credit rating agencies and integrated services. If we combine or associate information from other sources with Personal Data that we collect through the Service, we will treat the information combined as Personal Data in accordance with this Policy.

3. How We Use the Information We Collect

We use the information collected in various ways to provide the Service and operate our business, including the following:

3.1 Operations

We use information - in addition to Customer Data - to operate, maintain, enhance, and provide all of the features of the Service to provide the services and information you request, to respond to comments and questions, and to provide support to Service users. We process the Customer Data only in accordance with the instructions provided by the applicable Customer or User.

3.2 Improvements

We use the information to understand and analyze trends and usage preferences of our visitors and users to improve service and develop new products, services, features and functionality. If this purpose requires HOTEL INGLATERRA ESTORIL to process Customer Data, the data will be used only anonymously or aggregated.

3.3 Communications

We may use the e-mail address of a Visitor or other user - in addition to Customer Data - to contact such Visitor or User (i) for administrative purposes, such as customer service, to treat intellectual property infringement, breach of privacy or defamation relating to Customer Data or Personal Data published on the Service or (ii) with promotions updates, marketing campaigns, product updates and events related to products and services offered by us and by third parties with whom we work. You can cancel your receipt of any promotional communications as described below under "Your options."

3.4 Cookies and Trace Technologies

We use information collected automatically and other information collected on the Service through cookies and similar technologies to: (i) customize our Service, such as remembering the information of a User or Visitor, so that the User or Visitor does not have to reinsert it during a visits or on subsequent visits; (ii) provide personalized ads, content and information; (iii) monitor and analyze the effectiveness of the marketing activities of Services and third parties; (iv) monitor aggregate site usage metrics, such as total number of visitors and pages viewed; and (v) track your submissions, submissions and status on any promotions or other activities on the Service. You can get more information about cookies by visiting http://www.allaboutcookies.org.

If you wish to delete your cookies, you can use this support link.

Cookies Policy:

We use our own and third-party cookies to improve our web usability services. By continuing to browse our site you are consenting to its use. Please read our Cookie Policy if you want to know more.

USE OF COOKIES: We use so-called cookies on many of our websites to make our offer more effective, safe and easy to use. Cookies are small text files that are archived or stored on the consumer's computer and contain encoded information about the content of your visit as well as the data entered by the consumer. Most of the cookies we use are so-called "session cookies" that are automatically deleted at the end of the consumer visit. However, other cookies remain on your computer, such as so-called "permanent cookies," which you can access on your subsequent visits and allow detection of your browser, as well as various service functions. Cookies do not harm the consumer's computer and do not contain viruses.

At any time, the consumer can adjust the browser setting to refuse or delete cookies directly. We suggest that you consult the corresponding instructions from the manufacturer of your browser. However, we caution that in this case, the functions of our sites can no longer be fully utilized and therefore we recommend enabling the functions to allow the use of cookies.

3.5 Analytics

We use Google Analytics to evaluate and evaluate access and traffic in the Public Area of the Site and we create user navigation reports for our Site Administrators. Google operates independently from us and has its own privacy policy, which we strongly recommend that you review. Google may use the information collected by Google Analytics to evaluate the activity of users and visitors on our site. For more information, see Google Analytics Privacy and Data Sharing.

We take steps to protect the technical information collected by using Google Analytics. The data collected will be used only on a knowledge-based basis to solve technical problems, administer the Site and identify the visitor's preferences; but in this case, the data will be in unidentifiable form. We do not use any of this information to identify visitors or users and only retain them for a period of thirty-eight months.

4. To whom we disclose information

Except as described in this Policy, we will not knowingly disclose Personal Data or Customer Data that we collect or store on the Service to third parties without the consent of the applicable Visitor, User or Customer. We may disclose information to third parties if you consent to do so, as well as in the following circumstances:

4.1 Unrestricted Information

Any information you voluntarily choose to include in a Public Service Area, such as a public profile page, will be available to any Visitor or User who has access to such content.

4.2 Service Providers

We work with outsourced service providers who provide the website, application development, hosting, maintenance and other services to us. These third parties may have access to or process Personal Data or Customer Data as part of providing these services to us. We limit the information provided to those service providers to what is reasonably necessary for them to perform their duties, and our contracts with them require them to maintain the confidentiality of such information.

4.3 Non-Personally Identifiable Information

We can ensure that certain personally collected, aggregated or otherwise personally identifiable information is made available to third parties for a variety of purposes, including (i) compliance with various reporting obligations; (ii) for commercial or marketing purposes; or (iii) assist those parties in understanding the interests, habits and patterns of use of our Customers, Users and Visitors for certain programs, content, services and / or features available through the Service.

4.4 Compliance with Law, Legal Process and Compliance

We may disclose Personal Information or other information if required by law or a bona fide belief that such action is necessary to comply with applicable laws in response to a valid court order, court order or other subpoena or order of the government, or otherwise cooperate with law enforcement authorities or other government agencies.

We also reserve the right to disclose Personal Data or other information that we believe to be in good faith, appropriate or necessary to (i) take precautions against liability, (ii) protect us or others from the fraudulent, abusive or illegal use or activity. (iii) investigate and defend against any claims or claims of third parties, (iv) protect the security or integrity of the Service and any facilities or equipment used to make the Service available, or (v) protect our property or other legal property rights, enforce our contracts or protect the rights, property or safety of third parties.

4.5 Property Change

Information about Users and Visitors, including Personal Data, may be disclosed and transferred to a purchaser, successor or assignee as part of any merger, acquisition, debt financing, sale of assets or similar transaction, as well as in the event of insolvency, bankruptcy or bankruptcy in which information is transferred to one or more third parties as one of our business assets and only if the recipient of the User Data or Visitor agrees to a Privacy Policy that has substantially consistent terms with this Privacy Policy.

Customer Data may be transferred physically or electronically to an acquirer, successor or assignee as part of any merger, acquisition, debt financing, sale of assets or similar transaction, as well as in the event of insolvency, bankruptcy or bankruptcy in which information is transferred to one or more third parties as one of our commercial assets for the sole purpose of continuing the operation of the Service and only if the recipient of the Customer Data undertakes a Privacy Policy that has substantially consistent terms with this Privacy Policy .

5. Your choices

5.1 Access, correction, deletion

We respect your privacy rights and provide reasonable access to the Personal Data you may have provided through the use of the Services. If you wish to access or change any other Personal Data that we have, or if you request that we delete or transfer any information about what we have obtained from an Integrated Service, you may contact us as set forth in the "How to Contact Us" section. At your request, we will have any reference you deleted or blocked in our database.

You can update, correct or delete your account information and preferences at any time by visiting the account settings page in the service. Please note that while any changes you make are reflected in the active user databases instantly or in a reasonable amount of time, we may retain all information submitted for backups, archiving, fraud prevention and abuse, analysis, legal otherwise we reasonably believe that we have a legitimate reason to do so.

You may refuse to share certain Personal Data with us, in which case we may not be able to provide you with some of the features and functionality of the Service.

At any time, you may object to the processing of your Personal Data for legitimate reasons, except as otherwise permitted by applicable law. If you believe that your right to privacy under applicable data protection laws has been violated, please contact the data protection officer of HOTEL INGLATERRA ESTORIL at dpo@inforhabitatgroup.com. You also have the right to file a complaint with the data protection authorities.

This provision does not apply to the Personal Data that is part of the Customer Data. In this case, the management of Customer Data is subject to Customer's Privacy Policy, and any request for access, correction or exclusion shall be made to Customer responsible for uploading and storing such data on the Service.

5.2 Navigation Information

You can disable the collection of browsing information about your site visit by Google Analytics using the Google Analytics opt-out feature.

5.3 Choosing Commercial Communications

If you receive commercial emails from us, you can unsubscribe at any time by following the instructions in the email or by sending an email to the address provided in the "How to contact us" section.

Please be aware that if you choose not to receive our business email or modify the nature of the promotional communications you receive, it may take up to ten (10) business days for us to process your request. In addition, even after canceling the receipt of our business messages, you will continue to receive administrative messages related to the Service.

HOTEL INGLATERRA ESTORIL has no direct relationship with customers of the Customer or third parties whose Personal Data can process on behalf of a Customer. An individual seeking access, or seeking to correct, change, delete inaccurate data, or withdraw consent for further contact should direct his or her query to the client or user with whom he or she deals directly. If you request that HOTEL INGLATERRA ESTORIL remove the data, we will respond to your request within thirty (30) days. We will delete, alter or block access to any Personal Data that we are storing only if we receive a written request from Customer responsible for such Personal Data, unless we have the legal right to retain such Personal Data. We reserve the right to retain a copy of such data for archival purposes or to defend our rights in litigation. Any request relating to Customer Data should be addressed as indicated in the "How to Contact Us" section and include sufficient information for HOTEL INGLATERRA ESTORIL to identify Customer or third party and information to be eliminated or corrected.

6. Third Party Services

The Service may contain features or links to sites and services provided by third parties. Any information you provide on third-party sites or services is provided directly to operators of such services and is subject to the policies of those operators, if any, that govern privacy and security, even if accessed through the Service. We are not responsible for the content, privacy and security practices and policies of third party sites or services to which the links or accesses are provided through the Service. We encourage you to be aware of third party privacy and security policies before providing information.

7. Advertising Based on Interest

Interest-based advertising is the collection of data from different sources and different platforms to predict an individual's preferences or interest and to provide that individual or his or her computer, smartphone or tablet with advertising based on their presumed preference . or inferred interest in the collection of data relating to that individual or others that may have a similar profile or similar interests.

We work with a variety of third parties to try to understand the profiles of individuals most likely to be interested in the products or services of HOTEL INGLATERRA ESTORIL so that we can send them promotional emails or to run our ads on websites and mobile devices. applications from other entities.

These third parties include: (a) advertising networks that collect information about a person's interests when that person views or interacts with one of your ads; (2) attribution partners, which measure the effectiveness of certain announcements; and (3) business partners who collect information when a person views or interacts with one of your ads.

In collaboration with these third parties, we collect information about our customers, prospects and other individuals over time and on different platforms when they use or interact with these platforms. Individuals may submit information directly on our Sites or on platforms administered by third parties, or interacting with us, our ads or emails that they receive from us or third parties. We may use special tools that are commonly used for this purpose, such as cookies, beacons, pixels, tags, mobile advertising codes, flash cookies, and similar technologies. We may have access to databases of information collected by our business partners.

The information collected by us or third parties allows us to know what purchases the person made, what ads or content the person sees, what ads or links the person clicks and other actions that the person performs on our Sites, or in response to our emails or when visiting or using third party platforms.

We, or the third parties with whom we work, use the information collected as described above to understand the various activities and behaviors of our customers, Site visitors, and others. We, or these third parties, do this for many reasons, including: to recognize new or old visitors to our Sites; present more personalized content; to provide more useful and relevant ads - for example, if we know which ads appear, we may try not to show them repeatedly; to identify visitors to multiple devices, sales channels, third-party sites, and sites, or to view or submit custom or targeted ads, and other custom content more focused on a person's perceived interest in products or services similar to the ones we offer.

Our interest-based ads can appear to you in emails or on third-party platforms. We may serve these advertisements about our products or services or send commercial communications directly to ourselves or through such third parties.

Visitors can choose not to receive interest-based advertising for ad networks that can be delivered to them on our platform and on other sites by visiting the following websites: http://www.aboutads.info/consumers; and http://www.networkadvertising.org. These features will choose one visitor among many - but not all - advertising activities based on interests in which we or third parties participate.

8. Third Party Cookies

Information collected by third parties is used to make predictions about your interests or preferences so that they may display advertisements or promotional material on this Site and on other Internet sites tailored to your apparent interests.

Business partners and ad networks that serve interest-based ads on the Services have limited access to a small amount of information about your profile and device, which is required to serve advertisements tailored to your apparent interests. They may be able to reuse this small amount of information on other sites or services.

We do not share with such third parties any information that may readily identify you (such as an email address); however, these third parties may have access to information about the device (such as IP address or MAC address). We do not have access to or control over the technologies that such third parties may use to collect information about their interests, and the third-party information practices are not covered by this Privacy Notice. In addition to what is discussed in this document, we have no control over these third parties.

8.1 The following types of cookies are used on the site:

Strictly needed / essential cookies - These cookies are essential to allow you to browse the site and use its resources, such as access to secure areas of the site. Without these cookie services, what you have requested cannot be provided. These cookies do not collect information that identifies a visitor.

Performance cookies - These cookies collect information about how visitors use a site, for example, which pages visitors visit most frequently and receive error messages from web pages. These cookies do not collect information that identifies a visitor. All information that these cookies collect is aggregated and therefore anonymous. It is only used to improve the functioning of a website.

Functional Cookies - These cookies allow the site to remember the choices it makes (such as your username, language, or region) and provides enhanced and more personal features. These cookies can also be used to remember the changes made in text size, fonts, and other parts of Web pages that you can customize. They can also be used to provide services you requested, such as watching a video or commenting on a blog. The information that these cookies collect may be anonymized and can not track your browsing activity on other sites.

Behavioral Advertising Cookies - These cookies are used to show ads that are most relevant to you and your interests. They are also used to limit the number of times you see an ad and help evaluate the effectiveness of advertising campaigns. They are usually placed by ad networks with the permission of the site operator. They remember that you visited a website and that information is shared with other organizations, such as advertisers. Too often, targeting or advertising cookies will be linked to the site functionality provided by the other organization.

9. Children and Youth Privacy

Protecting the privacy of children is especially important. Our Service is not intended for children under the age of 18 and we do not knowingly collect Personal Information from children under the age of 18 without obtaining parental consent. If you are under 18 years of age, please do not use or access the Service at any time or in any way. If we know that Personal Data has been collected from the Service under the age of 18 and without the verifiable consent of the parents, then we will take appropriate steps to exclude this information. If you are a parent or legal guardian and discover that your child under the age of 18 has obtained a Service Account, you can alert us at dpo@inforhabitatgroup.com and request that we delete that Child's Personal Data from our systems.

The Service should not be used by minors and should not be used to post content to share publicly or with friends. To the extent a minor has posted such content on the Service, the minor has the right to delete or remove this content using the exclusion or removal options detailed in this Privacy Policy. If you have any questions about this topic, please contact us as indicated in the "How to contact us" section. Please be aware that while we may offer this opt-out feature, removing content may not guarantee the complete or comprehensive removal of such content or information.

10. Data Security

We follow generally accepted industry standards to protect information sent to us, both during transmission and after receiving it. We maintain appropriate administrative, technical and physical safeguards to protect Personal Data from accidental or unlawful destruction, accidental loss, unauthorized alteration, unauthorized disclosure or access, misuse and any other unlawful form of processing of Personal Data in our possession. This includes, for example, firewalls, password protection, and other access and authentication controls. We use SSL technology to encrypt data while transmitting over the public Internet, and we also employ application layer security features to further anonymize Personal Data.

However, no method of Internet transmission, or electronic storage method, is 100% secure. We cannot guarantee or guarantee the security of any information you transmit or store to us at your own risk. We also can not guarantee that such information can not be accessed, disclosed, altered or destroyed for violation of any of our physical, technical or management safeguards. If you believe that your Personal Data has been compromised, please contact us as stated in the "How to contact us" section.

If we know of a violation of the security systems, we will inform the authorities of the occurrence of the violation in accordance with applicable law.

11. Data Retention

We only maintain Personal Data collected from a User while User's account is active or for a limited period, as long as it is necessary to fulfill the purposes for which we initially collected, unless required by law.

12. Settings

While we may allow you to adjust your privacy settings to limit access to certain Personal Data, be aware that no security measures are perfect or impenetrable. We are not responsible for circumventing any privacy settings or security measures on the Service. In addition, we can not control the actions of other users with whom you can share your information. In addition, even after the information posted to the Service has been removed, the caching and archiving services may have saved this information, and other users or third parties may have copied or stored the information available in the Service. We can not and do not guarantee that information posted or transmitted to the Service is not viewed by unauthorized persons.

13. Data transfer

We may transfer, process and store Personal Data that we collect through the Services on centralized databases and service providers and may not have the same data protection structure as the country from which you may be using the Services. When we transfer Personal Data, we protect as described in this Privacy Policy.

14. Data Controller and Data Processor

HOTEL INGLATERRA ESTORIL does not own, control or direct the use of any of the Customer Data stored or processed by a Customer or User through the Service. Only the Customer or the Users have the right to access, retrieve and direct the use of such Customer Data. HOTEL INGLATERRA ESTORIL is not aware of what Customer Data is actually being stored or made available by a Customer or User for the Service and does not directly access such Customer Data except as authorized by Customer or as required to provide Customer Services and your Users. .

Because HOTEL INGLATERRA ESTORIL does not collect or determine the use of any Personal Data contained in Customer Data and because it does not determine the purposes for which such Personal Data is collected, the means of collecting such Personal Data or the uses of such Personal Data, HOTEL INGLATERRA ESTORIL is not acting in the capacity of the data controller under the European Union General Data Protection Regulation (Regulation (EU) 2016/679, hereinafter referred to as "GDPR") and does not have the associated responsibilities under the RGPD. HOTEL INGLATERRA ESTORIL shall be considered only as a processor on behalf of its Customers and Users, as to any Customer Data containing Personal Data that is subject to GDPR requirements. Except as provided in this Privacy Policy, HOTEL INGLATERRA ESTORIL does not independently make Customer Data containing Personal Data stored in connection with the Services being transferred or made available to third parties, except to outsourced subcontractors who may process such data on behalf of HOTEL INGLATERRA ESTORIL in connection with the provision of Client Services by HOTEL INGLATERRA ESTORIL. Such actions are performed or authorized only by the applicable Client or User.

The Customer or User is the data controller under the Regulation for any Customer Data that contains Personal Data, which means that that part controls how Personal Data is collected and used, as well as the determination of the purposes and means processing of such Personal Data. Data.

HOTEL INGLATERRA ESTORIL is not responsible for the content of the Personal Data contained in the Customer Data or other information stored on its servers (or servers of its subcontractors) at the discretion of the Customer or User, nor is it responsible for the manner in which the Customer or the user collects, manipulates, disseminates, or processes such information.

15. Changes and Updates to this Policy

Please visit this page periodically to be aware of any changes to this Policy, which we may update periodically. If we change the Policy, we make it available through the Service, we will indicate the date of the last revision and we will comply with the applicable law. Your continued use of the Service after the revised Policy becomes effective indicates that you have read, understood and agreed to the current version of the Policy.

16. How to contact us

Contact us to clarify doubts or comments about this Policy, your Personal Data, our practices of use and disclosure or your consent options by email at dpo@inforhabitatgroup.com. If you have any questions or concerns about this Policy or your Personal Information, please contact us at dpo@inforhabitatgroup.com.

Last Update: May 18, 2018.